Department Directory

20952 12 Mile Road, Suite 130
St. Clair Shores, MI 48081
P: 586.498.3555
F: 586.498.3590

The departments listed below are key focus areas to support our physician members and practices. If you have a question or need information outside of the areas listed below, please complete our Contact Us form and someone will be in touch with you.

Administrative Services

    • Membership inquiries
    • Member dues

Clinical Informatics Department

    • Care Convene and Health Focus
    • Performance Improvement Facilitation
      • MAPPO peformance
      • CLQI performance
      • Health eBlue assistance (BCN)

Corporate Communications Department

    • Subscribing to bi-weekly e-newsletter and distribution lists
    • Patient education materials and marketing materials
    • Website
    • Education programs
    • Affiliate Partners Program
    • Media relations/advertising

Information Technology Department

Practice Transformation Department 

    • Blue Cross Blue Shield of Michigan (BCBSM) Physician Group Incentive Plan (PGIP)
    • Specialist value-based reimbursement
    • Patient Centered Medical Home (PCMH) nomination and designation
    • Patient Centered Medical Home-Neighborhood (PCMH-N)
    • Medicare Advantage PPO star performance
    • Clinical Quality Initiative (CLQI) value-based reimbursement
    • Gaps in care processes
    • Self-management
    • All payer HEDIS measures quality improvement

For questions regarding managed care and general health plan information, contact the Partners In Care provider relations department at 586.753.0926.